Privacy Policy

The information contained in this website is for general information purposes only. The information is provided by “DYEBOX” and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under the control of “DYEBOX”. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, “DYEBOX” takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

DYEBOX are not qualified professionals or professional hairdressers. ALL information on this website and related pages should be considered as a guide only. If in any doubt please contact a professional hairdresser / consultant. Any information provided on this website or given to a customer/visitor relates to the products we sell only and may not necessarily be relevant for similar items sold elsewhere. 
The hair dye and bleach kits we sell are not intended for use on persons under the age of 16. You must be 16 years or older in order to purchase or create an account on our website.

Hair Dyes:
The intensity & vibrancy of the hair dye result will depend on your hair's natural colour, porosity and whether a bleach/pre-lightener is used beforehand. - we cannot guarantee the intensity of the colour or the length of time it will last on your hair, although generally these dyes last 3-6 weeks and can often last for longer (please note direct sunlight and the more often hair is washed can shorten the vibrancy and length of the colour).  
Although reactions are rare it is recommended that a strand/sensitivity test is done before using these dyes to check against allergic/adverse reactions. These strand tests are also advisable to see if the dye will work with your hair type etc and should give a good indication of actual results.These dyes were designed to be used on head hair only and should NEVER be used on eyelashes/eyebrows. DYEBOX will not be held responsible in the event of the misuse of these products or for any adverse or unwanted results. A full list of ingredients can be found on the bottles/tubs of dye. All hair dyes are sold by volume (ml/oz) and may not necessarily look 'full' in the tub due to settling in transit. Some staining of linen/clothes etc may occur due to the un-natural colour of these dyes but these should be easily removed by normal washing and staining of sinks/baths etc can also occur. DYEBOX will not be held responsible for any items stained by these dyes.The ingredients shown are based on the manufacturers packaging at the time of adding this information to our website, it is advised to always check the label/tub prior to use incase of any changes or updates of the ingredients. 

Products: 
Whilst we endeavour to ensure that the colour and description of all items shown on this site are as accurate as possible items may differ slightly due to the photographic procedure and transferring of images to the website. Due to Supplier and Manufacturer changes we reserve the right to alter, increase price, remove or amend any product on our website without prior notice. All items shown on the website should be in stock as this is updated daily, however during busy periods we cannot guarantee stock availability. We change and update our stock based on a seasonal basis and customer demand and therefore any item may be removed from the website permanently without notice. Where products are listed as made of a certain material or being vegan friendly etc we are basing this on the information given to us by our Suppliers and will not be responsible should this prove to be inaccurate. Hair Dye and Cosmetic Items should always be skin/sensitivity tested for allergies prior to use and care should be taken when using these products. We would advise customers to sterilise body & pierced jewellery before use. None of our products should be allowed to enter the eye, swallowed or used internally and care should be taken to keep all products away from children. DYEBOX will not be liable for any damage or staining caused by any of the products sold.

Out Of Stock Items: 
We update the website daily and any items out of stock are removed. In busier periods there may be a slight delay in removing out of stock items from the main website but generally if an item is shown on the website then it is in stock. If you have ordered an out of stock item we may a)refund you in full for this, b)place the item on back-order for you or c)send an alternative item of the same of greater value. Refunds will generally be made by the same method as we received payment, Back-Orders will be sent when items are received back into stock and for the agreed price with no additional cost for delivery, Alternative Items would be of a similar style but may be slightly different cosmetically or of a different colour - we would always try to contact the customer beforehand where possible to confirm if they would prefer refund, back-order or alternative item but in order to meet delivery deadlines e.g. for Next Day Delivery this may not always be possible.

Prices:
All prices shown on DYEBOX are in Pound Sterling (GB Pound £)

Customer Information: 
Customers are solely responsible for ensuring the details they have provided are accurate and up-to-date. Should a payment be returned due to an invalid card or account being used we will Invoice the customer for a full refund of any charges we incur. If a customer supplies an old, incorrect or incomplete address we will not be held responsible should their order not be received - we would refund / send replacement only when/if the original is returned to us by Royal Mail and this would be less any postage, packaging or payment charges we have incurred. To avoid any problems please ensure all contact information is kept up-to-date and check this each time you order. All customers must be over the age of 16. 
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Our Terms & Conditions, Privacy Policy & Disclaimer should be read prior to placing an order on DYEBOX. By creating an account or placing an order on DYEBOX you are confirming you have read and accept these conditions. 
DYEBOX are not qualified professionals. ALL information on this website and related pages should be considered as a guide only. If in any doubt please contact a professional / consultant before using any product or following any advice given on this website and related pages